20 Jun 2013
Problems -Who is responsible?
If a relatively new garment is damaged as the result of a manufacturing defect, return it to the retailer. See the store owner or the top person in charge. Garments have a warranty of reasonable serviceability at the point of sale for expected use and cleaning. When a garment fails during normal wear or care, the seller (as the manufacturer’s representative) should stand behind the product and offer an adjustment. In some instances, you may need to contact the manufacturer directly.
