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Monthly Wrap-Up September 2023
DIA - Monthly Wrap-Up September 2023
General
Preparing and mailing out the latest issue of the TwinClean newsletter to 908 drycleaners and small laundries around Australia
DIA Board Meeting held in Melbourne on 22 September. Some of the items discussed at the Board meeting:
Current state of drycleaning industry in Australia
Development of marketing program to raise awareness of our industry at both State and Federal government level on matters that affect us
Recruiment of new Directors to the DIA Board
Industry training and how that will look in the next few years
New CRM and website for the DIA
Preparation for Annual General Meeting to be held on Thursday, 12 October 2023 via Zoom
Technical
11 complaints from members of the public received by the DIA office
12 calls/emails to the office from DIA members looking for technical assistance on a specific customer issue
Technical work still ongoing around technical issues with cleaning Grace Loves Lace wedding dresses
Marketing/Social Media
23 Google Business reviews answered on behalf of different members
4 social media posts prepared and sent out to members to use on their social media page along with suggested wording