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Making Garment Care Accessible DIAs Multilingual Resources For Cleaners And Consumers

When it comes to garment care and safety, clear communication is key, especially in today’s multicultural Australia. The Drycleaning Institute of Australia (DIA) understands this, which is why we provide resources for both our members and the wider community.  

Did you know we have a YouTube channel hosting a range of animated videos on essential topics for both drycleaners and consumers? Better yet, consumer videos are available in a multitude of languages.  

It’s all about helping our cleaners better connect with multicultural communities and ensuring everyone has access to vital information. 

 
Connecting with Multicultural Communities: 

 Language barriers shouldn’t prevent anyone from accessing important information about garment care, consumer rights, or general safety information. If you check out our YouTube channel, you'll find videos on: 

  • Dryer Safety 
  • Consumer Rights 
  • What is Drycleaning 
  • What is Drycleanable 

The best part? These videos are available for free in multiple languages, including Simplified Chinese, Italian, Hindu, Urdu, Vietnamese, Italian and Arabic.  

These translations are more than just a convenience – they help drycleaners better serve clients and empower consumers to make informed decisions with confidence. If you have a customer whose first language isn’t English, or someone who simply needs more clarity, you can guide them toward these videos to support their understanding and build trust. It’s a win-win for everyone.  

Supporting Safety and Knowledge: 

 For drycleaners, safety is paramount. While some videos are currently available in English only, the breadth of content ensures that cleaners have access to practical, safety-focused guidance. 

We have videos for cleaners on: 

  • Managing Perc Vapours in a Drycleaning Plant (available in multiple languages) 
  • How To Access the DLI Member Section 
  • Understanding the 16 sections of a Safety Data Sheet 

These resources help cleaners uphold safe practices, reinforce compliance, and maintain high standards across operations. By offering multilingual resources for consumers and detailed safety content for cleaners, DIA fosters an industry where knowledge is shared, safety is prioritised, and everyone is supported.  
  

Empowering Members and Consumers Alike: 

Membership with the DIA isn’t just about access to industry expertise; it’s about supporting drycleaners to thrive in diverse communities. Our video resources are an extension of that mission, equipping both cleaners and consumers with accessible, useful, inclusive knowledge.  

Make the most of these free resources and explore our YouTube channel today. Because language should never be a barrier to safety, knowledge, or great service, and DIA is making sure of it.  

If you’d like even more support, including technical information on care labelling and garment care, expert dispute resolution, and access to a professional network of cleaners across Australia, consider becoming a DIA member.