Business, Employment & Compliance

Guidance on wage rates, employment obligations, industrial relations, insurance and compliance issues affecting drycleaning and laundry businesses.

Wages & Conditions

Guidance on award wages, classifications, conditions of employment and pay obligations specific to the drycleaning and laundry sector.
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Health & Safety

Practical workplace health and safety guidance to help members meet their WHS obligations and maintain safe drycleaning and laundry operations.
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Forms

DIA‑provided forms, templates and reference documents supporting employment, compliance, safety and business administration requirements.
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Customer Service

Guidance on professional customer communication, service standards and managing customer expectations in garment care businesses.
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Social Media

Practical advice on using social media to promote professional drycleaning services, communicate with customers and protect business reputation online.
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Waste

Information on waste handling, environmental responsibilities and compliance requirements relevant to drycleaning and laundry businesses.
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