9.00 am

Conference Opening and Welcome

 
Adele Sutton, Head of Policy & Advocacy, Council of Small Business Organisations Australia
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10.15 am

Morning Tea

Grant Wiblin, Partner, Joseph Grassi & Associates
"Handle with Care:  Avoiding consumer law pitfalls in the drycleaning industry"
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Chris Hill, Laundromat Owner and Franchisee, Spinzone
"Smart scaling and AI integration for laundromats"
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12.15 pm

Lunch

James Peuster, Consultant, The Route Pro (USA)
"Top 3 ways to add to your top line to increase your bottom line"
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Keisuke (Ken) Uchikoshi, Executive Vice-President, Sankosha Japan
"The International Outlook:  Drycleaning trends and the next IDC Conference in Nagoya, Japan 2027
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2.45 pm

Afternoon Tea

3.15 pm

Luke Hudson, Owner and operator, Master Dry Cleaners
"The Profit Panel - smarter decisions for stronger results"
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5.15 pm